(In) Ear Solutions NZ Ltd. Privacy Policy
Proprietor
For the purposes of the General Data Protection Regulation (GDPR) we confirm that the
proprietor and operator of the website at www.eliteears.com (the “Website”) is (In) Ear
Solutions NZ Ltd., 70 Dickson Road, Papamoa Beach (3118) New Zealand (“we”, “us,” “our” or
“Elite Ears“) which is a company incorporated in New Zealand. Elite Ears can be contacted via
the contact section on the Website.
Elite Ears respects the privacy of each user accessing the Website (“you,” “your”) and is
committed to protecting your privacy. Elite Ears has structured the Website so that, in
general, you can visit and browse the Website without identifying yourself or revealing any
personal information. Elite Ears ensures that any personal information provided by you to
Elite Ears will be processed in accordance with the eight principles of the GDPR and the Elite
Ears Privacy Policy set out below.
Processing of Personal Data
In accordance with Elite Ears’ Website Terms of Use, you may contact Elite Ears via the
Website to obtain advice about hearing protection and information about our products and
distributors (“Third Party Providers”).
Personal data about you will be collected when you contact Elite Ears via the Website or
otherwise. When posting queries or requesting information, you will be required to give us
certain types of personal information which may include your name, address, telephone
number, e-mail address and contact preferences.
Purpose Specification
We collect your personal data for the purposes of answering your questions, processing
your requests for information, processing your orders and putting you in touch with our
distributors. We will not collect additional information about you from other sources, such
as public records or bodies, or private organisations.
Specifically, we may use your personal data to communicate with you, provide information
to you and provide contact details of Third Party Providers to you pursuant to your
requests. Contact with Third Party Providers will be at your discretion. Elite Ears may also
use your contact information to follow up your information requests. You hereby consent to
this use of your personal data.
We may also use your personal data to better understand who uses our Website and the
pages they access so as to be able to improve the Website. From time to time, we may also
use your personal data to contact you for market research or survey purposes, but we will
always give you the opportunity to opt-out of such market research and surveys.
You agree that if the management of the Website or Elite Ears transfers to a third party we
may also transfer your personal data or other personal data you have provided to us and
any other information about you to such third party, provided such third party agrees to
observe this policy.
Security of Personal Data
Transmission of data and information via the Website or by e-mail is not a secure or
encrypted transmission method for sending your personal data unless otherwise indicated
on the Website or otherwise arranged between us. Accordingly, your attention is drawn to
the fact that any information and personal data carried over the Internet is not secure.
Information and personal data may be intercepted, lost, redirected, corrupted, changed and
accessed by other people.
We set security standards to prevent any unauthorised access to your personal data once
we have received it and wherever possible we will use adequate software and working
procedures to ensure the security of your personal data. To prevent unauthorised access,
maintain accuracy, and ensure proper use of personal data, we have employed physical,
electronic, and managerial processes to safeguard and secure the information we collect
online.
Third Party Websites
Parts of our Website contain links to third party websites not owned by Elite Ears including
those belonging to Third Party Providers (“Third Party Websites”) for your convenience and
information. If you use these links, you will leave the Website. When you access a Third
Party Website, please understand that we do not control the content of that Third Party
Website and are not responsible for the privacy practices of that Third Party Website.
We suggest that you carefully review the privacy policies of each Third Party Website that
you visit. This Elite Ears Privacy Policy does not cover the information practices of those
Third Party Websites linked to our Website. Third Party Websites may send their own
cookies to users, collect personal data, or solicit personal information. Third Party Websites
may operate very different privacy practices to this Website. Links to Third Party Websites
on the Website do not imply that Elite Ears endorses those Third Party Sites or agrees with
any of the views or information set out on such Third Party Websites.
Automatic Collection of Data
All networks connected to the Internet communicate in “IP” (Internet Protocol), which is a
technical standard that allows data to be transmitted between two devices. “TCP/IP”
(Transmission Control Protocol/Internet Protocol) is responsible for making sure messages
get from one host to another and that the messages are understood. An IP address is a
string of code which identifies your personal computer and tells the Internet that you are
connected.
The Website does not automatically store or capture personal data except for logging your
IP address. This information is not retained after you have logged off. We do not link
information automatically logged in this way by any means with personal data about specific
individuals.
Cookies are messages given to an Internet browser by an Internet server. The browser in a
text file called cookie.txt then stores the message. Each time the browser requests a page
from the server, this message is sent back. A cookie’s main objective is to identify users and
personalise their visit by customising web pages for them, for example by welcoming them
by name next time they visit the same website. We may use cookies for collecting
information on the Website.
Subject Access Rights
Under the GDPR you have the right to access your personal data which we hold, as well as
the right to have incorrect data rectified, or data erased, restricted or transferred, as well as
rights relating to automated decision making (including profiling).
Under certain circumstances, you have the right to object to the processing of your personal
data.
To make a request relating to any of the above please contact us by addressing the “Data
Protection Officer” at the following postal or e-mail address:
Postal address:
Data Protection Officer
70 Dickson Road
Papamoa Beach 3118
New Zealand
Email: inearsolutionsnz@gmail.com
Requests will be completed within one calendar month of receipt unless they are deemed
complex or numerous, in which case completion may take an additional two months.
You will not normally be charged for such requests, however, we reserve the right to charge
you under exemptions set out in the GDPR.
We reserve the right to refuse to provide you with a copy of your personal data based on
the exemptions set out in the GDPR, but if we do refuse we will give full reasons for our
refusal and allow you to challenge our decision.
Feedback
If you have any feedback or questions about Elite Ears Privacy Policy, please contact us via e-
mail: inearsolutionsnz@gmail.com. If you send us personal data via e-mail, we will use it to
respond to your information request. If you e-mail us or give us your e-mail address, we will
keep a record of it. We will not give your e-mail address to any unauthorised third parties.
Note that communications via e-mail or otherwise are governed by and subject to Elite Ears’
Website Terms of Use set out on the Website.
When you e-mail us please remember that the content of your e-mail is not secure and
could be intercepted. Accordingly, please keep the amount of confidential or personal
information to a minimum and we will do likewise when we reply.
Changes to this Elite Ears Privacy Policy
Elite Ears will post any changes to this Privacy Policy on our website from time to time.
Please be sure to regularly check this Privacy Policy before using the Website. Regardless of
any changes, we make to this Privacy Policy, we will always use your personal data in
accordance with the Elite Ears Privacy Policy in place at the time you provide your
information and the Data Protection Act 1998 unless you give your express consent for us to
do otherwise.